Compilation // As a Multimedia Design Manager at Workhuman, I spearhead the development of innovative video content, transforming it into a vital tool for customer education and engagement. My role encompasses end-to-end management of projects, from conceptualization and storyboarding to production and delivery, ensuring each piece aligns with the Workhuman brand and meets the strategic needs of both internal teams and external audiences.
Below, you'll find a list of the top 5 projects I developed while working at Workhuman:
• Admin Hub & Reporting Series*
• Admin Hub & Reporting Series*
• SOLI (Service Milestone Integration)*
• Spend Management Video*
• Welcome to Customer Central Video
• Gratitude Summit Video Series*
Beyond these projects, I contributed significantly to Workhuman’s Customer Central platform, overseeing the rollout of all video content, conducting detailed audits of the existing video library, and implementing improvements that optimized organization and accessibility. My proactive approach to innovation also led to streamlined production workflows, improved team efficiency, and consistent delivery of high-quality outputs.
*Note: Workhuman confidential and proprietary information; ask for examples
*Featured* Welcome to Customer Central
Produced an engaging introduction video for the redesigned Customer Central platform, which debuted to rave reviews. Despite tight deadlines and evolving design elements, I delivered a polished final product that effectively communicated the platform’s value to new users while maintaining Workhuman’s brand integrity.
SOLI - Global Equity educational Video
Developed a dynamic video that demystified a frequently asked customer concept. Using a visually engaging map-based design and authentic stock footage, I balanced clarity and creativity to create a resource valued by sales, customer success teams, and prospects alike.
Gratitude Summit Customer video Series
Partnering with strategic consultants, I create a series of personalized videos for marquee clients like Cognizant (featured, right).
These visually captivating, customized videos showcase key messaging, identify strengths and weaknesses in customer recognition programs, and offer actionable insights to help customers maximize the benefits of their programs—for both the organization and the employees who make it great. This work solidifies Workhuman’s value proposition and strengthens relationships with top-tier accounts.
Admin Hub & Reporting Video series
Developed a comprehensive video series that translated complex product features into clear, user-friendly content for customers. This project required deep collaboration with product and engineering teams, scripting and voiceover refinement, and the seamless integration of visuals into the platform. The result was an accessible and engaging educational tool that enhanced user adoption and satisfaction. Examples available upon request.
Spend Management educational video
Tackled the challenge of creating engaging content for a relatively unexplored product area. Through extensive research and collaboration with subject matter experts, I crafted a content framework that effectively introduced this feature, positioning it as an integral part of Workhuman’s offering. Examples available upon request.
